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At Deals TrendyFit Family Store, we stand behind our performance gear for your entire family. If you’re not completely satisfied with your purchase, we’re here to help with our straightforward returns and exchanges process.

Our Return & Exchange Promise

We want every member of your family – men, women, and kids – to love their athletic wear as much as we do. That’s why we offer:

  • 15-day return window from delivery date
  • Free exchanges on eligible items
  • Easy process with our family-focused customer service

Important Exceptions

To ensure the safety and quality of our performance gear, the following items cannot be returned or exchanged:

  • Competition wear (for hygiene reasons)
  • Bras (intimate apparel)
  • Any items with removed tags or signs of wear

How to Return or Exchange an Item

Step 1: Initiate Your Request

Within 15 days of receiving your order, email us at [email protected] with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return/exchange
  • Whether you prefer a refund or exchange
Subject: Return/Exchange Request – Order #[Your Order Number] Dear TrendyFit Team, I would like to request a [return/exchange] for my recent order #[Order Number]. Item(s) for return/exchange: – [Product Name] – [Size/Color] – [Quantity] Reason: [Please specify] For exchanges, I would like: [New Size/Color/Item] Please advise on next steps. Best regards, [Your Full Name] [Your Email Address]

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you:

  • Return authorization number
  • Prepaid return label (for US customers)
  • International return address (if applicable)

Step 3: Package & Ship Your Return

Please ensure:

  • Items are unworn and in original condition with tags attached
  • Original packaging is included when possible
  • Return authorization number is visible on the package

Step 4: Processing Your Request

Once we receive your return:

  • Refunds: Processed within 3-5 business days of receipt
  • Exchanges: Shipped within 2-3 business days after approval

Refund Information

Your refund will be issued to your original payment method:

  • Credit cards (Visa, MasterCard, JCB): 3-10 business days depending on your bank
  • PayPal: 1-3 business days

Note: Original shipping fees are non-refundable unless the return is due to our error.

Exchange Options

We happily exchange eligible items for:

  • Different size in the same style
  • Different color in the same style
  • Alternative product of equal value

For size exchanges in our MEN, KIDS, or Girls/Boys categories, we’ll include a sizing guide to help you find the perfect fit.

International Returns

For customers outside the United States:

  • Return shipping costs are the customer’s responsibility
  • Please mark the package as “Returned Goods” to avoid customs fees
  • Refunds will be issued in USD and may vary based on exchange rates

Performance Gear Guarantee

We take pride in our Running, Lifestyle, and Competition collections. If you receive a defective item, contact us immediately at [email protected] for special handling.

Questions?

Our family-focused customer service team is here to help with any questions about returns or exchanges:

Email: [email protected]
Mail: 46710 Crawford Street, Fremont, US 94539

The TrendyFit Family Promise: We treat your returns with the same care we put into selecting your family’s performance gear – ensuring a hassle-free experience with every interaction.