Shipping Policy

At Deals TrendyFit Family Store, we’re committed to getting your family’s performance gear to you quickly and ensuring you’re completely satisfied with every purchase. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Shipping Methods & Delivery Times

We offer two convenient shipping options to serve your family’s needs:

• Standard Shipping ($12.95)
  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipment
  • Includes tracking and insurance
• Free Shipping (Orders over $50)
  • Carrier: EMS
  • Delivery time: 15-25 business days after shipment
  • Includes basic tracking

Note: Delivery times are estimates and may vary based on destination. We ship worldwide except to certain Asian countries and remote areas.

Our Easy Returns & Exchanges Process

We stand behind our family performance wear with a 15-day return window from the delivery date. Here’s how our hassle-free process works:

Step 1: Initiate Your Request

Within 15 days of receiving your order, email us at [email protected] with:

• Your order number
• Item(s) you wish to return/exchange
• Reason for return/exchange
• Whether you prefer a refund or exchange

Step 2: Receive Return Authorization

Within 1-2 business days, we’ll email you:

• Return authorization number
• Prepaid return label (for US customers)
• International return address (if applicable)

Step 3: Package & Ship Your Return

Please ensure:

• Items are unworn and in original condition with tags attached
• Original packaging is included when possible
• Return authorization number is visible on the package

Step 4: Processing Your Request

Once we receive your return:

• Refunds: Processed within 3-5 business days of receipt
• Exchanges: Shipped within 2-3 business days after approval

Refund Information

Your refund will be issued to your original payment method:

• Credit cards (Visa, MasterCard, JCB): 3-10 business days depending on your bank
• PayPal: 1-3 business days

Note: Original shipping fees are non-refundable unless the return is due to our error.

Exchange Options

We happily exchange eligible items for:

• Different size in the same style
• Different color in the same style
• Alternative product of equal value

For size exchanges in our MEN, KIDS, or Girls/Boys categories, we’ll include a sizing guide to help you find the perfect fit.

International Returns

For customers outside the United States:

• Return shipping costs are the customer’s responsibility
• Please mark the package as “Returned Goods” to avoid customs fees
• Refunds will be issued in USD and may vary based on exchange rates

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns or exchanges on the following items:

• Competition wear (from our Competition collection)
• Bras (intimate apparel)
• Any items with removed tags or signs of wear

Performance Gear Guarantee

We take pride in our Running, Lifestyle, and Competition collections. If you receive a defective item, contact us immediately at [email protected] for special handling.

The TrendyFit Family Promise: We treat your orders and returns with the same care we put into selecting your family’s performance gear – ensuring a hassle-free experience with every interaction.